IT Essentials: Hardware & Software v4.0

This career provides the student with all the necessary skills to work as a technical support of organizations, doing tasks on PCs, laptops, wireless connectivity, security and communications.

Labor profile

Experts in this field have the necessary knowledge to develop their professional activities both in institutions of different sizes and freelance.

Duration

The course duration is one semester with a timeframe of four hours per week..

Requirements

No previous knowledge required.

Instructors

The Instructor Training program is carried out twice a year to guarantee the quality of the educational service. Instructors from all the Proydesa Network come to Fundación Proydesa to prove their competences and learn new pedagogical techniques that allow them to do a successful personalized follow-up of each student.

All the instructors of the Proydesa Network are certified and work in key positions within companies of the country.

Study material

Every student has access to state-of-the-art online multimedia contents in Spanish through a User ID and a Password, specially developed by Cisco Systems. This material is structured in such way that the student can take self-tests, consult graphic schemes and make hypertext navigation.

As a member of the Proydesa Network, they have access to documentation in electronic format, to Web Conference seminars and the exclusive Proydesa Network Job Portal, where their résumés are validated by a certified instructor and they can reach more than four hundred leader companies in the sector.

The most important contents

• Competence in the latest technologies of hardware and software
• Information security skills
• Safe working environments
• Skills for career development
• Advanced skills in troubleshooting
• Advanced installation of computers, peripherals, networks and security components

 Lab guides

The real hands-on laboratories take up more than the 60 percent of the total timeframe.

Exams

Assessment exams, one writen and one in a hands-on lab environment are taken in Spanish during the course.

All the exams are taken in-person using the Internet and the User ID and Password.

International certification

At the end of the course the corresponding passing certificate of the Cisco Networking Academy Program will be given, backed up by the Local Academy, Fundación Proydesa and Cisco Systems.

The contents of this module map to the certifications - depending on the case:

IT Field Technician: Exams “CompTIA A+ Essentials” + “CompTIA A+ 220-602”
 Remote Support Technician: Exams “CompTIA A+ Essentials” + “CompTIA A+ 220-603”
 Auxiliary Technician for Sales: Exams “CompTIA A+ Essentials” + “CompTIA A+ 220-604”

The graduates of this Proydesa Networl career will hace the right to a discount voucher to take these certification exams.

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